Jeep Grand Cherokee Screen Not Turning On: Troubleshooting (2024)

There are a number of reasons why your Jeep Grand Cherokee‘s screen may not be turning on. It could be a problem with the vehicle’s electrical system, a problem with the screen itself, or a problem with the software that controls the screen. If you’re having this problem, there are a few things you can try to troubleshoot the issue.

Jeep Cherokee touchscreen problems are typically caused by a short or disconnected power cable under the dashboard, a software glitch, or damage to the screen. Hold down the enter and volume buttons for 15 to 25 seconds to restart Your 2018 Jeep Grand Cherokee’s touch screen. If you use an alcohol-based cleaner on a car screen, the protective coating on the majority of the devices will be damaged. Because paper towels and facial tissues can scratch the surface of your screen, do not wipe or clean it with them. If necessary, dampened cloths with isopropyl alcohol and water should be used in place of lint-free, lint-free cloths.

If a fuse is damaged or defective, you may have trouble with your car radio display. A specific fuse, which is located right near the power line, sits on the display unit. If you replaced your stock stereo with an aftermarket system, you may have an issue with the fuses that causes the aftermarket stereo to not turn on.

Why Won’t My Screen Turn On In My Jeep Grand Cherokee?

Jeep Grand Cherokee Screen Not Turning On: Troubleshooting (1)

There are a few reasons why your screen might not turn on in your Jeep Grand Cherokee. It could be because of a problem with the fuse, the wiring, or the screen itself. If you’re not sure what the problem is, it’s best to take it to a mechanic or a Jeep dealership to have it checked out.

There are several possible causes for a Jeep Cherokee touchscreen not working, including a short or disconnected power cable under the dashboard, a software glitch or issue, or damage to the screen caused by a blown fuse. To perform a soft reboot on your 2018 Jeep Grand Cherokee’s touch screen, press and hold the enter and volume buttons for 15 to 25 seconds. How do you change the oil life in a Jeep? Go to Vehicle Info then Oil Life to start your engine. If Bluetooth isn’t working properly on your Jeep Grand Cherokee, you might need to reset it. According to a report, some vehicles’ entertainment, communication, and navigation systems may not work because of a problem with Fiat Chrysler’s Uconnect system.

How To Perform A Hard Reset On A Uconnect Screen

To reset the Uconnect screen, you will need to perform a hard reset if it is frozen and cannot be accessed. In order to complete this task, you must first remove the battery, wait 10 minutes, and then reinstall it.

How Do I Reset My Jeep Grand Cherokee Screen?

There are a few different ways that you can reset the screen on your Jeep Grand Cherokee. One way is to simply turn the car off and then back on again. This should clear the screen and allow you to start fresh. If this does not work, then you may need to press and hold the power button for a few seconds. This should bring up a menu that will allow you to select the option to reset the screen.

A short or disconnected power cable under the dashboard, a software glitch, or damage to the touchscreen are some of the possible causes of the Jeep Grand Cherokee touchscreen not working. An all-black screen is usually a sign of a wiring problem. The blue screen indicates a software problem, which is the most difficult thing you can do without the assistance of a dealership.

Why Is My Jeep Radio Screen Not Working?

It is possible that a software bug, short circuit, or physical damage to the touch screen is the cause of the Uconnect touch screen not working. You can perform a soft reset, hard reset, firmware upgrade, or screen replacement to resolve the problem.

Software glitches, short circuits, and physical damage to the touch screen are all possible causes of the Uconnect touch screen not working. A faulty or defective fuse may prevent your car’s radio display from functioning properly. If you replace the stock stereo with a newer model, you might experience problems. If your Uconnect is not working, restart your phone to resolve the issue. The simplest solution is to take the battery out for a few minutes and then plug it back in. When a black, unresponsive screen appears, the owner is unable to control the radio, navigation, remote locking, climate control, and other important functions. If the display panel in your car stereo receiver is dim or does not illuminate, you may need to clean or change the mode setting. Uconnect infotainment systems are standard equipment in all new 2020 and 2021 Chrysler, Dodge, Jeep, and Ram vehicles.

How To Fix A Touch Screen That Isn’t Working On A Jeep

What should I do if my Jeep touchscreen isn’t working? If the touch screen goes black every now and then, there may be a bug in Uconnect’s software that caused it. If this is the case, updating the software or restoring the Uconnect firmware may be the only way to fix the touch screen problem.

Jeep Screen Not Turning On

Holding the buttons simultaneously for about 10-15 seconds is required. Your Jeep Compass or Cherokee will reset the Uconnect system, and the touch screen will turn back on.

If your vehicle has ignition turned on, press and hold the center of both the round volume and tune buttons for about 5 seconds, then wait a few seconds before powering it back on. The last step was not completed. When you exit the vehicle, you can run three counter-clockwise laps around the vehicle. My 2014 Jeep Cherokee Latitude has an illuminated screen that does not turn on. Furthermore, on my speedometer area, the mileage usually displays solid but has never turned on because its screen is not illuminated. The panic button was accidentally activated and began beeping for about a minute before shutting down. Uconnect has repeatedly booted me up to a blank screen.

To solve the problem, you can shutdown the car for an hour before restarting it. There are no updates available for me, so I have no way of knowing what is wrong. Furthermore, unless you drive straight to them after it happens, it is also difficult to prove it to a dealer.

How To Reset A Frozen Uconnect Screen

A soft reset must be performed in order to resolve a frozen Uconnect screen. To do so, start your car by pressing the “Run” button in the ignition while leaving it in park. The volume knob and tuner knob should be simultaneously pressed. You can press them down for up to 20 seconds at a time. If you’re having trouble accessing the Uconnect system again after the reset, try again later. If the screen continues to frozen, you can try hard resetting it using the steps outlined above.

How To Turn On Screen In Jeep Compass

In order to turn on the screen in your Jeep Compass, you will need to first locate the power button. This button is typically located on the center console, near the radio. Once you have located the power button, press and hold it for a few seconds. The screen should then turn on. If the screen does not turn on, you may need to press and hold the power button for a longer period of time.

When you drive at night, your compass screen in your Jeep is frequently illuminated, making it difficult to find your way. A vehicle’s interior should not have a dashboard light with little visibility. There are a variety of features and settings available on the console, making it difficult to use it. You can access standby mode by clicking the setting icon in the top right corner of the compass of your Jeep. In the direction of -4, the brightness decreases, whereas in the direction of +4, the screen becomes more powerful. There are several alternatives to the console screen at night that are less irritating.

Jeep Grand Cherokee Screen Not Turning On: Troubleshooting (2024)

FAQs

How do you reset the screen on a 2015 Jeep Cherokee? ›

To perform the soft reset, press and hold both the volume and turner knob buttons simultaneously. Hold down the knobs for roughly 10 to 20 seconds. A screen should flash with your vehicle's brand name, then go dark once more.

How do I reset my black Uconnect screen? ›

Hard Reset Uconnect® Instructions
  1. Press the temperature up and down buttons simultaneously for at least five seconds.
  2. Navigate the menu that comes up on the screen and choose the option that prompts you to reset to factory settings.
  3. After choosing this option, wait about 30 seconds while the system reboots.

How can I reset my car screen? ›

Hold the volume button down for 10 seconds. Press and hold the volume knob or volume button until the welcome screen reappears, which should take about 15 seconds.

How do you reset the touchscreen on a Jeep Wrangler? ›

Method 2: Reset Uconnect (Hard reset)
  1. Press and hold the upper right ▶ corner of your Uconnect and wait for the screen to display the vehicle logo.
  2. The screen will go dark after a while.
  3. The screen will switch back on.
  4. The Uconnect system, together with the stereo system, is reset.
Oct 19, 2022

How do I reset my Uconnect 12 inch screen? ›

How to Reset Uconnect®
  1. Put your vehicle in park and ensure that it is in “RUn” mode.
  2. Press and hold both the volume and turner knob buttons simultaneously.
  3. Hold down the knobs for roughly 10-20 seconds.
  4. A screen should flash with your vehicle's brand name, then go dark once more.

Why is my navigation system not working? ›

If your GPS is not turning on or starting up, use the following steps to check and make sure the GPS has power: Turn the vehicle key to ACC or IGNITION position. Connect the power cable to the GPS navigation unit if it is a stand-alone unit. Check the fuses in the fuse panel.

Why is my start screen black? ›

An outdated or malfunctioning application or driver can lead to black screen errors. Graphics drivers are particularly suspect when it comes to these errors, although issues such as Windows Explorer not running properly can also be the cause.

How to do a factory reset when screen is black? ›

Method 1: To perform a hard reset on an Android device, press and hold the "Home" and "Power" buttons at the same time for 10 seconds, release both, and then press and hold the "Power" button until the screen comes on.

Why is my car screen not turning on? ›

A cracked touch screen is one of the main reasons that lead to an unresponsive car stereo screen. Check out for visible damages. If the screen has cracks or visible damage, you probably need to repair it. Sometimes, even minute scratches can lead to a faulty touch screen for your car stereo.

How do I fix my car screen not turning on? ›

Here are a few troubleshooting steps you can take to fix the issue with your car's touch screen:
  1. Clean your touchscreen.
  2. Reboot the touchscreen by turning it off and back on again.
  3. Recalibrate the screen from the settings menu.
  4. Perform a factory reset.
Feb 18, 2022

How much does it cost to fix a Uconnect screen? ›

$600 for a new screen.

Does Uconnect update automatically? ›

Is your Uconnect® system as up-to-date as possible? Check if you're ready for an update and get the latest software to ensure your Uconnect system is functioning at peak performance. On select MY13 vehicles and beyond 13 , software updates are sent automatically to the vehicle over the air once available.

Can I start my Jeep from my phone? ›

The Uconnect Access smartphone app allows you to remotely lock or unlock your doors, start your engine (if equipped) and activate your horn and lights from virtually anywhere.

What is Jeep Assist button? ›

The ASSIST button will connect you directly to one of three important Uconnect Care centers for your assistance and support. • Roadside Assistance – If you get a flat tire, or need a tow, you'll be connected to. someone who can help anytime. Additional fees may apply. (

How do I reset my radio manually? ›

Turn your car on, but do not start the engine. Turn the radio off. Hold the radio power button down for a few minutes until it resets.

Why isn't my radio working in my Jeep? ›

Put a test light across the power leads at the radio. If there is power, and you have a good ground, you either need a new radio or the lead isn't making good contact t the plug. If not, check for power ar the fuse. If there is power there, the wire is bad between the fuse and the radio.

How do you reset the screen on a 2017 Jeep Compass? ›

Soft Reset

Locate the two knobs (volume and tuner knob) on the front of your stereo system. Press and hold both knobs for about 10-20 seconds. The stereo will shut down and then reboot itself. You can release the knobs once the screen goes black.

How do I reset my Jeep code? ›

How Do You Reset Check Engine Light?
  1. Open the hood and find the battery.
  2. Disconnect the negative cable from the battery.
  3. Wait 20 minutes.
  4. Reconnect the negative cable to your battery.

What does TPMS mean on a Jeep Grand Cherokee? ›

TPMS means Tire Pressure Monitoring System. This feature uses sensors to track the pressure levels in your tires. When that pressure is too low or high, it alerts you by flashing a warning light on the dashboard.

Does my car have a TPMS reset button? ›

Locate the TPMS reset button. It is typically located beneath the steering wheel, near the driver's sidekick panel, or on the dashboard. Once you've found the TPMS reset button, press and hold it for approximately three seconds. You may need a pen or a similar tool to reach it.

How do I reset my instrument panel? ›

Reset cluster lights by disconnecting the battery. You can also remove all bulbs from your instrument cluster and reconnect your battery or simply disconnect and reconnect a single bulb connection. Headlight fuses blow often. The instrument cluster fuse can be located under the hood.

Why is my dash cluster not working? ›

There are a few different things that can cause an instrument cluster to stop working. Often, it is simply a loose connection or a blown fuse. Battery drain can also be an issue. In some cases, the entire cluster may need to be replaced if it is damaged beyond repair.

Will disconnecting the battery reset UConnect? ›

Like desktop computers and most other electronics, disconnecting the battery cable for a short period will not fully reset your ECU due to the residual power remaining in the circuits.

How do I turn on navigation system? ›

Start or stop navigation

Search for a place or tap it on the map. At the bottom left, tap Directions. If you touch and hold the button instead, you'll start navigation and can skip steps 4 through 6.

What is navigation issue? ›

An issue navigation pattern maps an issue ID pattern in commit messages with the URL addresses of the referenced issues. This enables you to navigate from committed changes to issues related to these changes.

What is navigation system error? ›

Errors in the estimation of the aircraft's position is referred to as Navigation System Error NSE which is the difference between the aircraft's true position and its displayed position (Figure 7).

How do I reboot my radio? ›

Turn your car on, but do not start the engine. Turn the radio off. Hold the radio power button down for a few minutes until it resets.

Will disconnecting the battery reset Uconnect? ›

Like desktop computers and most other electronics, disconnecting the battery cable for a short period will not fully reset your ECU due to the residual power remaining in the circuits.

Why won t my radio screen turn on? ›

Some of the most common issues include a blown fuse, bad or damaged wiring, and anti-theft modes that are often triggered when the battery dies. In order to track down the reason that your car radio won't turn on, you'll want to tackle each of these potential issues one at a time.

Why is my car screen not working? ›

A cracked touch screen is one of the main reasons that lead to an unresponsive car stereo screen. Check out for visible damages. If the screen has cracks or visible damage, you probably need to repair it. Sometimes, even minute scratches can lead to a faulty touch screen for your car stereo.

What would cause my radio to not turn on? ›

The most likely reason for your radio's sudden death is a blown fuse. All car radios have at least one fuse that protects it from power surges coming from somewhere else in the vehicle. The first thing you should do when your radio stops working is check its fuses and replace any that have blown.

Is the Uconnect screen covered under warranty? ›

Yes. UConnect® offered as a MOPAR accessory dealer installed option is covered under the 12/12 or 3/36 warranty, whatever is more favorable to the customer. The UConnect® factory installed option will be covered under the 3/36 new vehicle warranty.

Is Uconnect service free? ›

You can purchase a membership to Uconnect Services for a price of $14.99 per month.

Is Uconnect being discontinued? ›

Stellantis' Uconnect Access connected car program will be discontinued at the end of 2021 due to the 3G network shutdown. Clients are instead offered an aftermarket telematics device branded T-Mobile 4G Adapter that plugs into the vehicle's OBD port to replace the Uconnect Access services.

How do I manually calibrate my screen? ›

Windows. On Windows, open the Control Panel and search for "calibrate." Under Display, click on "Calibrate display color." A window will open with the Display Color Calibration tool. It steps you through the following basic image settings: gamma, brightness and contrast, and color balance.

How do I fix my touch screen calibration? ›

Depending on the device and Android version, the location of this setting varies but is generally at Menu > Settings > Language & keyboard > Touch Input > Text Input. Under Finger touch precision, tap Calibration tool or Reset calibration.

References

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